The 2013 Partner Agency Conference, Cultivating Partnerships to End Hunger has been postponed and will not be held on April 29. We will keep all Partner Agencies updated as the details are rescheduled.

New: Policies and Procedure Manual updated as of Feb 1, 2013. Click here to download.

Ordering

Order online.
Download a fax order form.
Click here to make a payment online.

How to manage your invoice(s).

All bills and shop-for invoices will now be sent electronically. Pick orders will now serve as your invoice. Please make a copy of your invoice for your accounting department and keep them on-site for three years 90 days.

How to order food from CAFB

1. View the shopping list and print the ordering instructions if needed. Any scheduling changes or important announcements will be at the top of this page in the shaded area.

2. Determine when you need to receive your order.

Agency orders MUST be received by 9 a.m., two business days before the order is to be picked up at the Food Bank or at a regional delivery site. Click here to view the Regional Delivery calendar for locations and times.

If you pick up your order at the Food Bank or at a regional delivery location on Monday, you MUST have your order in by Thursday at 9 a.m. the previous week.

Pick-up Day	Order Due by	Time
Monday	Thursday (the previous week)	9 a.m.
Tuesday	Friday (the previous week)	9 a.m.
Wednesday	Monday	9 a.m.
Thursday	Tuesday	9 a.m.
Friday	Wednesday	9 a.m.

Include the date and time of your pickup on your order.  Also include a phone number where you can be reached in case of scheduling conflicts or questions regarding your order.  

3. Place your order online or use the fax order form to submit your order.

How to do a Shop-For

Partner Agencies distributing food more than once per week can sign up for an additional shop-for for produce and dairy on a first-come, first-served basis. To schedule an appointment, please call Cissy Traynor 512-684-2150.

Web-Order Training

Learn how to order food from Harvest Center online. This training lasts 30 minutes and is conducted via phone. To schedule a training, email Melissa Valdez at mvaldez@austinfoodbank.org.

 

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