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Become a Partner Agency
The Capital Area Food Bank partners with more than 300 human and social service nonprofits who are on the front lines of hunger, distributing food and grocery products to clients in 21 Central Texas counties. Partner Agencies stock their shelves with food ordered from the Food Bank and then provide it directly to individuals and families, either in the form of bags of groceries or prepared meals served on site.
Minimum qualifications for partnership
- 501(c)(3) nonprofit or faith-based organization
- Located in 21 county service area of Capital Area Food Bank of Texas
- Serves people in need, children or the unwell
To be considered for partnership, you will need to attend mandatory orientation training.
Our free orientation classes are held in February, May, August, and November on the first Monday of the month from 1:00 - 3:00 P.M. at the Capital Area Food Bank of Texas 8201 S. Congress Ave. Austin, TX 78745. At the training, we will discuss your application and provide you with an application form. We only provide applications at orientation classes. Exceptions to this process requires approval by the Capital Area Food Bank Chief Operating Officer.
If you would like a tour after orientation please dress appropriately with closed-toed shoes.
After training, you will be expected to provide fully-completed applications within thirty (30) days of attending orientation class. Our agency relations department will then contact you to set up a site visit. Site visits help us determine if the place where you intend to operate your pantry or meal program provides a safe experience for the public and meets our minimum standards. After the site visit is completed, you will be notified in writing if your agency has been approved.
Benefits of the Food Bank Partner Agency Membership
As a Partner Agency, your organization can instantly order products through an online ordering system and pick them up at the Food Bank Distribution Center or at a Regional Food Delivery location. Benefits include:
- purchasing items below retail price so your agency can provide more food for less cost
- ZERO COST on select items
- access to millions of pounds of food and non-food items
- training classes on a variety of subjects to improve your agency's capacity to serve clients
- support from Food Bank social services outreach staff to help your clients access long-term solutions to hunger
- free annual Agency Relations Conference
- credibility in the community
- networking with Food Bank Partner Agencies for capacity building
Frequently Asked Questions
Q: What are the member fees?
A: Partner Agencies do not pay for food. However, agencies pay a handling fee of no more than 19 cents per pound for food. To encourage the distribution of healthy foods, we waive handing fees for fresh produce.
Handling fees help defray the costs of transporting food and running freezers and coolers. All other services (training, delivery, nutrition information) are at no additional cost to Partner Agencies.
Q: Our agency is not close to Austin. Do you deliver?
A: The Capital Area Food Bank Regional Food Delivery (RFD) program delivers fresh and packaged foods to centrally-located drop sites in outlying areas that are easily accessible for more remote Partner Agencies serving rural populations. RFD operates five days a week, delivering items to 121 Food Bank Partner Agencies in 21 counties.
Every week, these agencies place orders with the Food Bank that include a wide variety of packaged and frozen goods. the Food Bank staff members load the orders into a 48- or 30-foot refrigerated tractor-trailer and deliver them to a previously identified loading dock or parking lot in the agencies’ towns. Fresh produce, dairy goods and other perishable items are also included.
Regional Partner Agencies meet the the Food Bank driver at the designated site, load their vehicles with their orders and distribute the food within their communities.
Heath Ribordy, Agency Relations Manager
Karsten Darden, Agency Relations Representative
Delta Garcia, Agency Relations Representative
Kara Prior, Agency Relations Representative