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CAFB Donation Policies



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Thank You Letters

  • Thank you letters with IRS reporting information are only issued to donors who contribute money or in-kind goods or services directly to CAFB. For those who contribute more than $250 cumulatively in one year, the CAFB issues "year-end donation statements" detailing those donations.
  • Thank you letters for in-kind goods and services donations will list only the specific good or service donated, without a market dollar value assigned. This market value is for the donor to determine with their tax advisor.
  • People or organizations donating in-kind goods or services to a third party (to event or auction organizers) can receive a "Certificate of Thanks" from CAFB, but specific donated items will not be noted.

Donation Statements

  • If you would prefer to receive one statement detailing your total annual giving, rather than multiple thank you letters throughout the year, please call Cindy Miller at 512.684.2543 or e-mail cmiller@austinfoodbank.org

Events (Organized by Third Parties)

  • Items donated to the event (food, set up equipment, etc.) will not be acknowledged as donations to the Capital Area Food Bank.
  • The proceeds from the event (minus the value of any goods/services CAFB provided) will be acknowledged as a tax-deductible donation to the CAFB from the third party and the organization or individual will be sent a thank you note with IRS reporting information.

Auctions (Organized by Third Parties)

  • Items donated to the auction will not be acknowledged as donations to the CAFB.
  • The proceeds from the auction (minus the value of any goods/services CAFB provided) will be acknowledged as a tax-deductible donation to CAFB from the third party and the organization or individual will be sent a thank you note with IRS reporting information.

Raffles (Organized by State Approved Third Parties)

  • Raffle tickets must indicate that CAFB is not a sponsor of the raffle but that the net proceeds will benefit CAFB.
  • Items donated to the raffle will not be acknowledged as donations to CAFB.
  • The proceeds from the raffle (minus the value of any goods/services CAFB provided) will be acknowledged as a tax-deductible donation to CAFB from the third party and the organization or individual will be sent a thank you note with IRS reporting information.

Raffles (Organized by CAFB)

  • Legally, CAFB can hold only two raffles per year.
  • Winners of raffle prize packages valued at more than $600 must submit a W9 to CAFB, and CAFB will submit a W-2G to include with their taxes.
  • Donors who provide in-kind goods/services for the raffle prizes will be issued a thank you letter from CAFB with the IRS reporting information for the specific goods/services only. No market dollar value will be assigned by CAFB in the thank you letter.

Drawings (Organized by CAFB)

  • Tickets are free to participants.
  • Donors who provide in-kind goods/services for the drawing prizes will be issued a thank you letter from CAFB with the IRS reporting information for the specific goods/services only. No market dollar value will be assigned by CAFB in the thank you letter.

501(c)3 Letter and Tax Id Number

  • CAFB will distribute a 501(c)3 letter and tax id number only to donors who are donating directly to CAFB. People who are soliciting money or goods and services on CAFB's behalf will not be able to use the 501(c) 3 letter or tax id number.

Online Giving FAQ

Is my credit card information secure?
The Capital Area Food Bank of Texas takes your security and trust very seriously.  All contributions are securely processed using a VeriSign payment gateway in accordance with best practices for online transactions. The Food Bank also requires a verified cardholder address and credit card security code for all online transactions.  When you receive your email confirmation, your credit card number and security code will not appear on your statement or receipt.  If you have any questions or concerns about donating online, e-mail contribute@austinfoodbank.org or call 512.282.2111.

My donation did not go through. What happened?
A variety of situations can result in an incomplete transaction besides insufficient funds or incorrectly typing in the credit card information.  Please make sure that the billing address on your statement exactly matches the billing address you enter.  If you are still experiencing difficulty, e-mail contribute@austinfoodbank.org or call Cindy Miller at 512.684.2543. For security reasons, it is advised that you do not send credit card information via e-mail.

What kind of donations can I make online?
You can make three types of donations: recurring donations, installment donations and one-time donations.  A recurring donation will withdraw a fixed amount from your credit card every month, quarter or semi-annually. An installment donation allows you to spread out your donation over a full year. You can choose a semi-annual, quarterly or monthly contribution.  A one-time donation bills your credit card only once per transaction. For each contribution made, you will receive an e-mail confirmation for your tax records. 

Can I dedicate my donation to someone?
Yes. You can make your donation "in honor" or "in memory" of someone or as a birthday or anniversary gift by choosing the options provided next to the Tribute Type option.  The Food Bank will send confirmation to you along with a card announcing your donation to your designated recipient.

Can I make an anonymous donation?
Yes, you have that option available on the gift submission form. In the Food Bank's annual report, your name will not be published in the donor roster.

Why do you send a paper acknowledgment?
Traditionally, we send a U.S. mail acknowledgment and thank you in addition to the e-mail receipt.  You can opt out of this printed acknowledgment on the donation page.

I need to change or cancel my online donation. Who do I contact?
You can always access your Subscription Management Profile to update your profile and change donation information. You can also call Cindy Miller, Development Specialist at 512.684.2543 or e-mail contribute@austinfoodbank.org.

Why is my e-mail address required?
Online transactions require a valid e-mail address to ensure proper verification and acknowledgment of your gift.  For your convenience, you can print out and save the e-mailed receipt for tax purposes.  The Food Bank will not sell, rent or distribute your e-mail address at any time as indicated in the privacy statement.  If you do not have an e-mail address, please donate by phone, fax or mail.

If I choose to join the CAFB Community, what exactly will I receive?
As a member of the CAFB Community, you will receive updates about ongoing support for CAFB Partner Agencies, Disaster Relief, Advocacy and opportunities to provide food for Central Texans in need.  You can also subscribe to receive Action Alerts and special quarterly e-mailed publications: Community Events Insider, In the Loop (volunteer e-newsletter) and the Food Industry Insider. You can unsubscribe at any time through your Subscription Management Profile page.