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Bilingual Social Services Outreach Coordinator
Why this position is critical to our mission:
The principle objective of this position is to act as a primary outreach worker and contact for the Supplemental Nutrition Assistance Education & Outreach Program (SNAP), formerly known as food stamps, as well as other State benefits. Duties include, but are not limited to: educating potential food stamp recipients at Food Bank Partner Agencies and other community partners throughout the CAFB 21-county service area. This position serves as a resource to assist other regional partners as well as provide application assistance for potentially eligible individuals. It will be essential to maintain excellent working relationships with all program partners, and meet all tracking and reporting requirements of the grantor and CAFB.
About Capital Area Food Bank of Texas:The mission of the Capital Area Food Bank of Texas (CAFB) is to nourish hungry people and lead the community in ending hunger. Since 1981, CAFB in collaboration with more than 300 partner agencies has been helping Central Texans in need providing healthy food, nutritional program assistance and education, so they can make better choices at mealtime.
A. Act as a primary contact with CAFB Partner Agencies to provide outreach, education, and application assistance to potential SNAP recipients.
B. Develop new relationships with community partners where such relationships will improve the outcome of the program.
C. Spend portions of work week in both the field and office as appropriate, providing assistance to potentially eligible SNAP recipients through communication formats including online, fax, telephone, mail, or hard copy delivery.
D. Maintain a results-oriented work ethic; set and meet predetermined goals regarding application, referral and outreach activity.
E. Meet all scheduled reporting requirements. Maintain daily records of all activities and outreach, utilizing data tracking software and spreadsheets.
F. Attend necessary training sessions and perform other duties as required to support the program.
G. Other duties as assigned.
A. Education, Experience, and Training
B. Knowledge and Skills
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, typewriter, calculator, copier, fax machine, telephone, and automobile.
This position reports to:
Bilingual Social Services Outreach Manager
The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.
No recruiters, phone calls or walk-ins please. The Capital Area Food Bank of Texas is an equal opportunity/affirmative action employer committed to cultural diversity in the workforce.