EMPLOYMENT OPPORTUNITIES

Capital Campaign Manager | Agency Relations Representative | Marketing Director

MARKETING DIRECTOR

I. JOB SUMMARY

The Director of Marketing is responsible for directing all aspects of the marketing, branding, communications, and media and public relations plans of the Capital Area Food Bank in Austin, TX. This includes planning and implementing targeted, proactive positioning of the Food Bank through internal and external communications, integrating the Food Bank brand strategies through the entire organization at every point of public contact, and both traditional and interactive media relations; storybanking, and editorial content management.

II. ESSENTIAL FUNCTIONS

Develop and implement a comprehensive marketing plan to increase public knowledge and awareness of the CAFB and the issue of hunger, including CAFB activities, programs, events and other services.
Work collaboratively with all levels of staff across the organization to determine how marketing and branding can support and impact the strategic goals of the Food Bank.
Lead, develop and manage a team of highly-qualified individuals.
With the Chief Development Officer, create and manage a six-figure budget.
Develop and regularly review the Crisis Communications Plan; implement if necessary.
Supervise the Online Marketing Director to assure successful implementation of targeted digital marketing activities and constituent engagement through interactive technologies (social media, mobile messaging, blogs, website, etc.).
Oversee, with the Director of Development, the creation and implementation of online fund development strategies and techniques.
Supervise the Communications Manager to assure the highest standards in design and grammar, adherence to the Food Bank’s style guide, and consistency in the brand/written and visual representations of the Food Bank.
Position the Food Bank into new and established markets.
Simultaneously manage multiple, complex projects in varying stages of development under time pressure with appropriate communication to all stakeholders.
Travel and work evenings/weekends as needed.
Represent the Food Bank in face-to-face meetings with existing and prospective vendors, media, and public partners, including tours and speaking engagements.
Other duties as assigned by the Chief Development Officer.

III. MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

Bachelor's degree from a college or university accredited by an organization recognized by the Council

for Higher Education Accreditation (CHEA). Major course work marketing, English, journalism, mass or broadcast communications, or related field.

A minimum of five years of professional marketing/branding level experience.
Three years or more of full time regular employee supervisory experience.
Five - seven year’s full-time, wage-earning experience in non-profit management.

B. Knowledge and Skills

Knowledge with providing effective training, supervision and delegation of others.

Knowledge of Raiser’s Edge™ database management software preferred.
Excellent written and verbal communication skills.
Demonstrates good judgment and discretion.
Demonstrates the ability to work cooperatively with other Food Bank staff and volunteers.
Ability to represent the Food Bank in a professional manner under a variety of conditions.
Knowledge of media contacts preferred.

Knowledge to organize and manage multiple projects, setting priorities and working independently under aggressive timelines.

IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 50 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Conditions may include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, typewriter, calculator, copier, fax machine, telephone, and automobile.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties. Please email your resume to employment@austinfoodbank.org, with “Marketing Director” in the subject line. No recruiters, phone calls or walk-ins please. The Capital Area Food Bank of Texas is an equal opportunity/affirmative action employer committed to cultural diversity in the workforce.

AGENCY RELATIONS REPRESENTATIVE

I. JOB SUMMARY

The primary objective of this position is to act as a liaison between non-profit faith and community-based organizations (Partner Agencies) and the Capital Area Food Bank of Texas (CAFB). This includes, but is not limited to, assisting in all aspects of becoming a Partner Agency, capacity building, facilitation and training, monitor, evaluation, and compliance.

The Agency Relations Representative works with culturally and economically diverse communities and is able to ensure the highest level of service to partners. This requires outstanding coordination skills, critical thinking and effective communication.

II. ESSENTIAL FUNCTIONS

Conduct compliance monitoring and organizational/program assessment of partnering community and faith based organizations.
Develops corrective action plans, capacity building and work plans in response to organizational/program assessment.
Manage and monitor assigned service areas on Partner Agency progress, performance and compliance.
Provide information and assistance to non-profit community and faith-based agencies seeking partnership with CAFB.
Update and maintain partner forms, certifications and trainings both electronically and in agency files.
Provide oversight and direct service, as assigned, at various CAFB programs.
Facilitate, train and mentor in areas of safe food handling, civil rights, capacity building and other related classes.
Provides technical training & other customer service support for partner agencies.
Assist in the creation of reports as needed.
Research the community for gaps in service for recruitment targeting.
Provides referrals to persons needing food assistance when needed.

III. MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

One - two year’s full-time, wage-earning relevant experience in inspections, auditing and/or compliance enforcement.
One - two years’ experience successfully collaborating, managing or mentoring partnerships with faith based and/or community based programs in the field.

B. Knowledge and Skills

Solid public speaking, facilitation, capacity building, training, and writing skills.
Strong organizational skills, including ability to manage and prioritize multiple projects and tasks simultaneously in a high-energy, fast-paced environment.
Knowledge of hunger insecurity both locally and nationally.
Demonstrated experience in inspections, auditing and/or compliance enforcement.
Treat with confidentiality any information about this and any organization, its staff, trustees or clients that is sensitive, personal or private.
Strong computer skills including Microsoft Office, Word, Excel, Outlook, PowerPoint, and internet applications in a Windows environment.
Ability to interact effectively in the community and at multiple levels within organizations, especially those serving culturally and economically diverse communities.
Demonstrated ability to cultivate relationships with staff, leadership, volunteers and supporters of culturally and economically diverse community and/or faith based organizations and coalitions.
Ability to work independently with minimal supervision.
Continuously refresh knowledge in relation to job.

IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 50 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Conditions may include working outside in inclement weather, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours including weekend, and traveling by car, van, bus, and airplane.
Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, typewriter, calculator, copier, fax machine, telephone, and automobile.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.

Please email your resume to employment@austinfoodbank.org, with ‘Agency Relations Representative’ in the subject line. No recruiters, phone calls or walk-ins please.

The Capital Area Food Bank of Texas is an equal opportunity/affirmative action employer committed to cultural diversity in the workforce.

Capital Campaign Manager

I. JOB SUMMARY

The Capital Campaign Manager is a member of the Development team with overall reporting responsibility to the Chief Development Officer. This position is responsible for the promotion, management and day-to-day operations of a planned $17 million dollar capital campaign.

This individual is responsible for the strategic development, implementation and management of the capital campaign and will possess demonstrated leadership abilities to: manage major fundraising efforts to raise in excess of US$17 million over a two-year period; ensure fundraising strategies are developed and followed; present strategic fundraising objectives to key stakeholders, CAFB employees, and the Board of Directors.

II. ESSENTIAL FUNCTIONS

Manage, implement and maintain all aspects of fundraising campaign, including the execution of the fundraising operating plan, timetable and achievement of clearly defined goals.
Coordinate principal and major gift prospect identification and cultivation efforts and hold face-to-face donor visitations. Execute clearly defined goals and strategies to move individual prospects through gift-cycle leading to successful closure of principal gifts (US$250K+) and major gifts (US$25K – US$249K).
Lead regional/industry specific volunteer recruitment and major fundraising efforts in identified Regions. Implement efforts of fundraising committees and its participants. Manage leadership recruitment and campaign implementation by providing advice and direction. Lead volunteers and staff to execute written campaign plans and timetable. Guide and instruct volunteers in the most effective solicitation methods.
Manage the professional fundraising consultant/ client relationship to accomplish all fundraising campaign objectives. Negotiate contracts and agreements with respect to specific fund-raising and programmatic outcomes, recognition and compliance.
Serve as resident expert and speak with authority on all fundraising as well as programmatic aspects of the capital campaign initiative. Plan and implement the campaign initiative fundraising communications program. Develop briefing papers for all major gift solicitations. Provide regular written reports to leadership which reviews and evaluates the activities and progress of the effort, identifies challenges and concerns, recommends corrective actions, and identifies essential campaign activities and goals to be accomplished.
Implement and manage a multi-million dollar capital campaign that supports a new facility project taking the campaign from post-public launch (June 2013) through building reopening and campaign completion (Summer 2015);
Establish solicitation priorities, manage prospect lists and research, develop and execute targeted cultivation plans and solicitation strategies for a range of prospects; prepare and provide support to staff, board members and volunteers for solicitations;
Work collaboratively with the Development Officer to cultivate identified institutional prospects and prepare foundation and government grant proposals;
Work collaboratively with the Development Officer to manage campaign related individual gift solicitation, tracking and acknowledgements;
Manage the writing and development of capital campaign print and electronic collateral materials and coordinate their design and production;
Oversee campaign communications, creating content for the e-newsletter and talking points for the media; integrate campaign milestones into ongoing public relations outreach;
Manage cultivation and recognition events, and the rededication ceremony;
Recruit and manage campaign volunteers; schedule and support campaign leadership meetings;
Manage the capital campaign fundraising budget in concert with the Chief Development Officer;
Ensure that data related to prospects and donors is recorded and tracked in electronic and hard copy files; manage campaign record keeping, evaluate progress towards goals, prepare periodic reports on fundraising and present to the Board and senior staff; recommend revisions to the fundraising plan, as needed, to meet goals;
Ensure donor acknowledgement, stewardship and public recognition, as appropriate;
Participation in solicitations as appropriate; and
Provide regular updates on the campaign using a prospect management system.
Ensure that accurate information is maintained on major gift prospects. Maintain and create various key Advancement reports and mailing lists to track fundraising activities.
Responsible for the gift processing, prospect management and database management efforts of the Advancement Services team as related to campaign.
Design and maintain policies/procedures, prospect management, reporting and statistical analysis.
Track and record staff and volunteer interactions with prospects as well as tracking mailings, invitations and attendance records.
Provide research and analysis of biographical, philanthropic, professional and financial information of donors and prospects. Prepare written profiles, rating memos, event bios and qualified lists to support the cultivation of individuals.
Perform quantitative analysis to determine capacity ratings based on financial data to qualify prospects.

III. MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA). Business, or Public Administration required.
7-10 years of professional experience in fundraising with a track record of success, with specific experience in capital campaigns, individual giving and/or major gifts, and the tracking/monitoring of pledges;
Proven success at securing major gift support;
Experience in scheduling and staffing solicitation calls and conducting follow up and stewardship;
Superior verbal and written communication skills;
Experience in managing capital campaign budgets;
Demonstrated experience in producing campaign materials;
Excellent interpersonal, analytical and organizational skills, capable of working effectively with board members, staff members, volunteers, consultants and donors/prospects;
Energetic, self-motivated, flexible and adaptable with a sense of humor, able to multi-task and work independently in a small, hands on work environment;
A team player with an attitude of service and ability to motivate others; and
Computer fluency in MS Office, Raisers Edge or other donor database software, web applications, and knowledgeable about the role of technology and electronic communication in fundraising.
Experience and knowledge of the principles and practices associated with fundraising.
Significant experience in using databases, data-entry, and in research including using the internet and web-based tools.
Self-motivator. Must be able to take initiative to meet deadlines in a time sensitive environment with attention to detail and accuracy.
Demonstrated ability to work as an effective team member in a fast-paced environment.
Excellent interpersonal skills required. Ability to interact professionally with culturally diverse staff, alumni and students. Must be able to deal with highly confidential information.

B. Knowledge and Skills

Must possess knowledge of fundraising concepts and general philanthropic principles.
Must have demonstrated success in solicitation and securing of significant major gifts from individuals, corporations, and foundations.
Demonstrated ability in programmatic and fundraising strategic planning.
Ability to handle multiple programmatic and fundraising assignments and changing priorities as circumstances may dictate.
Leadership, self-motivated, ability to work in both diverse team efforts as well as independently.
Strong interpersonal skills, and ability to articulate with clarity and poise when communicating with volunteers, staff and donors on an individual or in a group setting.
Ability to provide timely analysis and reports regarding programmatic and fund-raising initiatives.
Strong organizational skills and the ability to multi-task in an environment with competing deadlines. Ability to develop written reports communicating findings.
Overall knowledge of campaign management and organization including pipelines, prospect tracking, strategy, task assignment and maintenance of timelines;
Extensive experience with researching and identifying prospects;
Extensive experience with writing all campaign correspondence including solicitation proposals, meeting requests, and meeting follow up;
Ability to work independently with minimal supervision yet work effectively with the CDO to achieve deadlines and keep the CDO apprised of activity.
Must have a strong ethical character, good judgment and discretion; capable of handling confidential information
Ability to effectively and efficiently seek out and find needed information (statistics, results, etc.) both within the Food Bank and externally.
Ability to juggle multiple projects with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment.
Ability to work effectively with other Food Bank staff and volunteers.

IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE

ACCOMMODATION

Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 50 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Conditions may include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, typewriter, calculator, copier, fax machine, telephone, and automobile.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties. Please email your resume to employment@austinfoodbank.org, with “Capital Campaign Manager” in the subject line. No recruiters, phone calls or walk-ins please. The Capital Area Food Bank of Texas is an equal opportunity/affirmative action employer committed to cultural diversity in the workforce.